Effective Date: 17/01/2025
At Dynapharm Namibia APP, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and make purchases from our online store.
1. Information We Collect
When you visit our store, we may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and payment information.
- Account Information: If you create an account, we store your login details.
- Order Information: Products purchased, transaction totals, and delivery details.
- Device Information: IP address, browser type, location (via IP), and device type.
- Usage Data: Pages visited, time spent, and referral sources.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about orders, offers, and customer support.
- Improve our website and product offerings.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your information. However, we may share it with:
- Payment gateways to process transactions securely.
- Shipping partners to deliver your products.
- Third-party service providers (e.g., email marketing, analytics) under strict confidentiality.
- Legal authorities when required by law.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Store your cart information.
- Remember your login.
- Track website traffic using tools like Google Analytics.
You can disable cookies in your browser settings, but this may affect your user experience.
5. Data Security
We take data protection seriously. We use:
- SSL encryption for secure communication.
- Secure payment methods.
- Firewalls and regular security checks on our hosting platform.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Opt-out of marketing communications at any time.
To exercise your rights, contact us at [email protected]
7. Third-Party Links
Our store may contain links to external websites (e.g., social media, suppliers). We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date.
9. Contact Us
If you have questions or concerns, please contact:
Dynapharm Namibia Online Store
Email: karrelhamutenya@dynapharmnamibia.com
Phone: +264 815991684
